Who Can access the service



We offer free counselling for:

  • People living with HIV

  • Family, carers or partners of people living with HIV

  • People experiencing issues or wishing to explore their sexuality or gender

We encourage self referral through phone or email. An initial appointment for an assessment will be made to find out whether counselling may be of benefit.

A range of appointments are available on Mondays and Wednesdays, including before and after work



What to expect

50 minute sessions take place in a quiet, private room within the warm and welcoming environment of the What? Centre, Dudley. During counselling you will be encouraged to explore your emotions and talk about how you are feeling. Your therapist will listen and support you without judgment. Our counsellors provide a supportive, confidential space where you can freely voice your feelings.

Therapists are trained to degree or masters level, with experience working in sexual health.

Our counselling service has accreditation from from the British Association of Counselling and Psychotherapy (BACP), has been awarded the Queens Award (equivalent to an MBE for the voluntary sector) and has the investors in People standard.